DIGITAL CUSTOMER EXPERIENCE STRATEGY & VISIONING
Building immersive digital experiences starts with a thoughtful vision and strategy.
The Benefits of Digital Strategy & Visioning
Establish the long-term vision for your digital experience platform (DXP). Know where you want to go by having a customer-centric, well-articulated digital strategy to help your team deliver more successful marketing initiatives while improving the value for customers – and your bottom line.
- Assess your digital landscape
- Find opportunities to improve underperforming channels
- Plan seamless and engaging omnichannel experiences
- Establish the KPIs for every phase of growth
- Create a detailed roadmap for digital transformation and innovation
UH needed a knowledgeable and skilled partner to help leverage more advanced Sitecore capabilities. Paragon guided this complex process and helped UH create a more engaging website to better align with the needs of our patients along the digital patient journey.
Matt Eaves, VP Digital Marketing – University Hospitals
Our Digital Customer Experience Strategy & Visioning Services
We deliver industry-leading visioning and strategy solutions through:
- Customer Research & Journey Mapping
- Content Strategy
- Technology Assessment & Planning
- Experience Design Strategy
- Mobile Strategy
- SEO Strategy
- Marketing & Social Media Strategy
- Digital Analytics Benchmarking
The Paragon Difference for CX Services that Drive Engagement
Our lean, agile, and iterative development approach coupled with our industry-leading technology partnerships allows for rapid productivity. Get your digital solution to market with increased speed and confidence.
Only 61% of marketers believe their approach to digital marketing is effective. (Hubspot)
Find out how we can help you align your digital plan to success.
Contact us to get the conversation started.
University Hospitals
Rebuilding a Patient-Centered Website
See how we worked with University Hospitals to envision and execute a new, patient-centered website complete with Sitecore’s latest features and functionality – and the architectural stability and scalability for continued evolution.
Clients we’ve served:
Our Blogs
Is Your Website Truly Mobile-First?
From Journey Mapping to Message: Personalization that Matters
Putting HEART Into Your User Experience Measurement Plan
We’re customer experience architects
See Our Services
Envision with insight.
Insights & Vision
Execute with confidence.
Design & Development
Evolve with innovation.
Continuous Innovation